Call Answering Assistant
Riva answers when you can’t.
Riva can answer calls when you are busy, closed, driving, or on another job. Customers get a professional response, and your team gets the lead details needed to follow up.
What Riva helps with
Fewer calls turning into missed opportunities.
Many service businesses lose leads because the phone rings at the wrong time. Riva gives callers a helpful first response and helps capture the information your team needs.
Riva can help capture:
+ Customer name
+ Phone number
+ Service need
+ Best callback time
+ Notes your team should see
Benefits
A better first response when your team is unavailable.
Common use cases
Built for the moments when calls are hardest to answer.
After-hours calls
Riva can answer when your business is closed and collect the details your team needs for the next business day.
Busy job sites
When you are on a roof, under a sink, driving, or with another customer, Riva can help keep the next opportunity from disappearing.
Small teams
Riva gives small teams a professional front line without needing to hire someone before the lead volume supports it.
How it fits
Riva can work with missed-call recovery too.
Riva can answer calls when possible. If a call still gets missed, Callriva can also send a text-back, collect details, and log the lead for follow-up.